FAQ

Most frequent questions and answers about Watchdog products

Download the Watchdog Anti-Malware installer from here.

Run it, and click on the “Next” buttons until “Finish”,

That’s it!

You can follow step by step activation guide here.

You can also watch a step-by-step video on our YouTube channel.

Our team of engineers worked on the core technology of WatchDog Anti-Malware and we do have certain technology partners from who we are benefiting in terms of classification and clustering purposes in the cloud.

Currently, we support only Windows OS. However, we are constantly improving the capabilities of our products.

Yes, it works seamlessly regardless of the Win OS bit version.

Yes, we have designed Watchdog Anti-Malware to remove deeply embedded and persistent threats.

Watchdog Anti-Malware is not a complete antivirus solution, though it catches things Anti-Virus misses. It is more of a second opinion scanner. Since there is never enough protection, we recommend using Watchdog Anti-Malware along with antivirus or other security software to ensure the overall protection of your PC.

You can try our brand new Anti-Virus here.

No, the lifetime was offered to our early beta users.

During a scan, the software will connect with our servers to communicate various forms of information. This information is stripped of any personal information and is used to help locate malware infections on your system only, not for any other purpose. This data typically includes file information such as a file’s metadata (hashes, names, versions, etc.) and in some cases, the contents of a file. We only collect file data on PE (executable files) and some non-PE files like browser plugins. We do not in any way scan or collect information on files like documents or images. You can read more on our Privacy Policy page.

No, but we do offer a fully functional 15-days free trial which you can download here.

Yes, you can. You may back up your license key for any case. In other to do that, contact our technical support directly at: support@watchdog.dev or give us a call at +1 855 213 4400

No, there is no impact on computer performance, you might notice some slowness while running a scan.

Yes, we advise you to only use one antivirus on your computer.

No, the free version doesn’t offer real-time scanning.

Right-click on the Watchdog Anti-Malware icon on taskbar and click exit.

In most cases, yes, Please contact the support team to help with this.

Yes, during the 15 days of free trial version all of the features are open without limitations. Once the free trial is over you can still use the product but certain features are limited.
 
Most frequent questions and answers about malware

Malware is a type of malicious software designed to damage or disable computers and computer systems. Examples of malware include viruses, worms, Trojans, ransomware, spyware, adware, and rootkits.

The best way to detect malware is to use a combination of both proactive and reactive measures. Proactive measures include using anti-malware software, keeping your operating system and applications up to date.

 

1. Phishing emails and malicious links: Cybercriminals may send malicious links or attachments in emails, which can lead to malware being installed when opened.

2. Malicious websites and drive-by downloads: Some websites have been known to contain malicious code that can infect a device when visited. Similarly, drive-by downloads can automatically download malicious code when visiting a website.

3. Unpatched software: Software with vulnerabilities can be exploited by malware, so keeping all systems up to date with the latest patches is essential.

Malware can cause a range of problems for users and businesses, including:

1. Identity theft – Malware can steal confidential information such as passwords, credit card numbers, and banking information.

2. Data loss and corruption – Malware can delete or corrupt data, causing potential losses in productivity and revenue.

3. Network disruption – Malware can spread across a network, slowing down operations or even preventing access to the network altogether.

4. System instability – Malware can cause system instability by making changes to files or settings, which can cause programs to crash or system errors to occur

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